Holiday returns aren’t easy! And we don’t mean the part where you explain to your mother why you returned the sweater she gave you. Stores are not legally required to accept exchanges or give refunds unless the merchandise was defective or misrepresented.
While most retailers do offer refund and exchange programs, policies vary greatly from one store to another. The Better Business Bureau suggests that you familiarize yourself with each store’s return policy, including their online return policy. Be sure to keep your receipt, because many places will not accept a return unless you have it.
Also, be sure to make the return in a timely fashion, as some places have a time limit on when things can be brought back.
