Autumn begins Sept. 23 and many property owners are looking to get their lawns in order before snow starts to fall. This includes trimming trees and collecting fallen branches. There are many reliable companies that offer these services, but there are also some that are looking to be paid for work they have no plans to finish.
Better Business Bureau Serving Wisconsin (BBB) urges consumers to take steps to ensure their property is in good hands.
“People don’t always treat yard projects like they do home improvement projects – though they should,” “Vetting tree and lawn services is just as important as vetting any other contractors.”
When you’re looking for a tree trimmer or a yard service, keep these tips in mind:
Hire a professional. Research companies for free at bbb.org or use our Online Directory to find BBB Accredited Businesses. Ask for references and verify them.
Be wary of door-to-door solicitations. Each year, countless homeowners have tree trimming companies knock on their door and offer to provide their services at a discount, claiming they’re doing work in the neighborhood. In too many cases, the work performed is shoddy or only partially completed – and the company fails to return as promised to complete the work. Check if they’re listed.
Request an onsite inspection. The inspection should include the entire tree, not just parts that appear to be damaged, in poor condition or in danger of falling. Risk assessment can be done at the same time and it helps consumers determine which trees are categorized as higher-risk, therefore needing immediate attention. Estimates should be given only after an onsite inspection and should include all labor, clean-up and disposal charges.
Get everything in writing. A contract should clearly state the services you will receive, as well as when the job is expected to be completed, payment terms and conditions, contact information for the company – phone number and address – as well as any refund or cancellation policy. Never pay in full before a job is finished.
Verify insurance coverage. Confirm that the company has insurance that covers worker’s compensation, property damage and personal liability in case of accidents.
Remember, you’re the customer; it’s your home. Don’t feel pressured to choose a business just because someone is standing on your doorstep. You also want to avoid paying in cash and never make out a check to a company employee.
