Military Consumers at Higher Risk for Marketplace Losses, According to BBB Report

According to a recent Better Business Bureau report, military consumers face unique challenges in the marketplace that can result in higher median losses to scammers and other marketplace fraud. The report looked at the more than 28,000 business complaints and 5,000 scam reports submitted to BBB by military consumers in 2018 and then compared those to reports of all consumers in the U.S. and Canada to highlight key differences reported by military consumers. One scenario where military consumers are often forced to make quicker purchasing decisions than the majority of consumers is during Permanent Change of Station moves. Military consumers filed more complaints about securing and maintaining their homes, moving, and purchases related to relocation than the general population, and they also reported higher rates of losing money to home improvement scammers. Relocation can also make finding secure, stable employment a challenge for spouses and other family members. For the full report, go to BBB.org/MilitaryReport.