The FTC is reporting that scammers are using fake Netflix emails to steal personal information. The email claims the user’s account is on hold because Netflix is “having some trouble with your current billing information” and invites the user to click on a link to update their payment method.
Before you click on a link or share any of your sensitive information:
- Check it out. If you have concerns about the email, contact the company directly. But look up their phone number or website yourself.
- Take a closer look. While some phishing emails look completely legit, bad grammar and spelling can tip you off to phishing. Other clues: Your name is missing, or you don’t even have an account with the company. In the Netflix example, the scammer used the British spelling of “Center” (Centre) and used the greeting, “Hi Dear.” Listing only an international phone number for a U.S.-based company is also suspicious.
- Report phishing emails. Forward them to spam@uce.gov (an address used by the FTC). For Netflix, forward the message to phishing@netflix.com.
