The DATCP has seen a rise in complaints from Wisconsin consumers receiving fake antivirus letters from scammers.
These letters are often received via email, however, in recent weeks several consumers have reported receiving physical documents in the USPS Mail.
The scam antivirus letters falsely claim that the recipient’s subscription to Norton 360 Deluxe software has been renewed and their bank account will be charged several hundred dollars.
The letters often provide a phony customer service number that connects the consumer to a scammer.
If you receive a similar letter and do not have an antivirus subscription with Norton, do not call the numbers provided in the letter.
If you have a Norton antivirus subscription and have questions about its status, contact the company through a trusted contact method.
