While Artificial Intelligence or AI can be used to help people, the Wisconsin DATCP reminds everyone that it can also be used for scamming.
Michelle Rienen with the DATCP stated on the WCUB Breakfast Club that scammers continue to employ multiple tactics to gain people’s trust, which include direct messaging through texting or email.
She also notes that while it can become more challenging to identify as time passes, there are signs people can look out for to determine if they’re being scammed.
“They’re going to shortcut,” she explained. “It will be a bit more robotic in nature, because AI is still learning, it could just veer of course. There won’t be direct answers to questions that you have.”
Consumers also need to be cautious with voice cloning, where a scammer will record a brief clip of someone talking and use it for a fake phone call.
If you think you might be getting scammed by AI, Reinen says, take a pause and check things out.
“I’m going to talk with other individuals including family members,” she described. “And then I’m going to go to reliable resources if I choose to engage with a government agency. I’m not going to use the links and information provided in these interactions, I’m going to go get it myself.”
For more information about imposter scams, visit datcp.wi.gov.
