Brown County Emergency Management is explaining why an alert intended for a few households in Green Bay ended up getting sent as far away as Outagamie and Oconto County.
The alert was issued as crews responded to a gas leak in the 500 block of Edgewood Drive.
As is department policy, they crafted an alert, which uses a program called IPAWS, which uses cell phone towers to distribute messages to people within a certain area.
However, due to aging towers and old technology, the message was spread much further than intended.
The Brown County Emergency Management team has reached out to Wisconsin Emergency Management to figure out why the software failed, as well as FEMA and cellphone providers to fix the issue.
