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The DATCP is reporting an increase in consumer complaints regarding scammers using mobile payment apps like Venmo or CashApp.
In one recent report to DATCP, a consumer attempted to purchase football tickets from a seller post on Craigslist.
The seller seemed trustworthy, and the consumer sent $400 through a mobile payment app to pay for the purchase.
Unfortunately, the tickets never arrived, and the mobile payment app refused to refund the payment.
Scammers typically pressure people into making quick decisions.
They may offer deals that are too good to be true, or they may list rare items like collectibles or hard-to-find event tickets.
Scammers hope to entice people to make quick purchases without asking too many questions.
If you fall victim to this type of scam, file a complaint with the mobile app provider and ask them to reverse the transaction.
If there is no resolution by the mobile app provider, report it to DATCP by filing a complaint online, sending an email to DATCPHotline@wisconsin.gov, or calling DATCP’s Consumer Protection Hotline at (800) 422-7128.
