Picture attached: (left to right): Tim Reinemann, Quality of Life Supervisor, Karwyn Peterson, Service Excellence Winner, Connie Thimmig, Director of Life Enrichment and Frank Soltys, FV President/CEO.
Felician Village announces Karwyn Peterson, quality of life specialist, was chosen for the Service Excellence Star Award for the month of January.
Karwyn’s nomination: “Karwyn took the time to set up a Santa’s Shop for residents to shop for family and friends. The joy I saw as residents went through the things they had bought, and deciding who they were going to give each item to was priceless! Awesome job Karwyn!”
In conjunction with Felician Village’s Service Excellence initiative and Resident Firstsm philosophy, the selection is based on the employee’s conduct as it reflects Felician Village values. Service Excellence is a way of consciously living out the mission and core values of Felician Village and fostering an environment that creates exceptional experiences for all.
Each month co-workers, residents, family members and visitors are encouraged to nominate an employee to be considered for the Service Excellence Star Award. The award subcommittee reviews the completed nomination forms monthly and a winner is selected.